Check out our Frequently Asked Questions below. If you still need help please contact us.
Shipping
Where do you ship to?
We ship worldwide, with the exception of the UK.
We only ship orders over £135 to the UK.
If you are in the UK and make an order for under £135, you will be automatically refunded.
How long does shipping take?
Shipping is typically 7-10 business days.
How do I track my order?
You will receive an email with tracking info when your order ships!
Returns
How do I return an item?
Regrettably, we are unable to process returns for our regular products, except in cases where items arrive damaged or broken.
If your item arrives damaged or defective, reach out to us right away!
Can I exchange for a different item?
We do not offer exchanges for different items.
General
I saw an item on your social media that i want to purchase! why cant i find it?
If you cant find the item you are looking for, it is possible we haven't put it online yet! we typically list items at specific dates and times, so be sure to check our social media for when your item will be listed.
It is also possible the item you are looking for is sold out. Almost everything we make is one of a kind, so once it is gone, its gone! Sorry!
Can you remake an item for me??
Not typically. We occasionally take custom orders where we are open to re makes, but not often.
When is the next release?
You can check our most recent posts on social media for release dates!
Why are your prices higher than other places i see online?
Everything we do is 100%